Full-Time Operations Manager

Applicant should have a background in healthcare administration or finance and be able to assist leadership manage the day-to-day operations of the business. 

HARTZ PT is searching for a full-time Operations Manager for a growing locally-owned outpatient physical therapy company with 6 locations in Lancaster, PA.  Applicant should have strong operations skills and the ability to approach business with a creative point of view to assist the leadership team manage the day-to-day operations of the business.  The ideal candidate has administrative or billing experience in healthcare including proficiency with the practices, policies, and procedures of the health care field.  An interest or willingness to handle minor technology issues and simple financial reporting is encouraged as well.

Responsibilities of this role

  • Oversee day-to-day operations to ensure efficiency and effectiveness
  • Collaborate with Leadership team to ensure smooth operations helping to build a positive culture that ensures team members can thrive and that organizational goals are met
  • Schedule management including proactively adjusting coverage to ensure maximum utilization of staff and securing coverage for schedule changes.
  • Monthly reporting responsibilities including familiarity of Microsoft Excel to download and manipulate customized reports from the EMR and billing systems.
  • Compliance with HIPAA including annual employee training
  • Direct oversight / management of outsourced billing operations to ensure appropriate utilization of Billing Liaison.
  • Coordinate credentialling of new providers
  • Oversee new business initiatives including utilizing technology to increase productivity of employees and a strong aptitude to troubleshoot technology issues as needed.
  • Identify areas for process improvement and implement solutions
  • Manage projects and initiatives to drive operational excellence

Required skills and qualifications

  • Bachelor’s degree in Healthcare Administration, Management or Business preferred
  • Five or more years of experience in management, billing and/or health care administration.
    • Ideal candidate will have a healthcare background with experience in all 3 areas
  • Demonstrated ability to work cohesively with a team toward a common goal
  • Proven experience in process improvement and project management
  • Excellent leadership skills, positive attitude and strong initiative to achieve new skills
  • Thorough understanding of HIPAA and other healthcare compliance issues
  • Solid grasp of Microsoft Excel, data analysis and performance metrics
  • Ability to diagnose problems quickly and coordinate potential solutions
  • Quick to grasp new technology and initiative to independently solve issues
  • Exceptional communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to travel to all offices as warranted (position will be based in our Lititz office)

Benefits Include:

  • Competitive salary commensurate with experience
  • Health, dental, vision, short-term disability and life insurance coverage
  • Paid-time off and paid holidays
  • 401K Retirement plan with company contribution
  • Laptop computer provided
  • Team Building trips and incentives

Application Requirements:

  • Detailed Resume including previous educational background and relevant experience
  • Cover letter providing additional details about your skillset and background, as well as future career goals, strengths and personal interests. Please utilize this cover letter as your opportunity to sell yourself as the best candidate for this position.
  • List of software programs in which you are proficient

HARTZ Physical Therapy is an independently owned outpatient physical therapy clinic with 6 locations, in Lititz, Ephrata, Lancaster (2), Manheim and Mount Joy.  HARTZ PT prides itself on superior physical therapy outcomes, team comradery and giving back to the community. Our company values require a commitment to professionalism and confidentiality, while ensuring we provide patients the highest level of care.

We offer competitive compensation, comprehensive benefits package, and opportunities for professional growth. If you are a dynamic leader with a passion for driving operational excellence, we would love to hear from you.  All applications will be kept in strict confidence.  To submit an application, please send detailed resume and cover letter with applicable supporting documents to ahartz@hartzpt.com