About Us

The difference starts from the moment you walk through our door…

About Us

The difference starts the moment you walk through our door.

Our patient Joan put it better than we ever could

“When you walk in the front door, everybody’s working hard — but you can’t tell who are the patients, who are the therapists, who are the desk workers. It’s just a very friendly place. I immediately felt comfortable.”

That’s exactly the feeling Brian Hartz set out to create when he founded HARTZ Physical Therapy in 2000, with a single office in Lititz. Not a place of whistles and barked-out exercises — but one with no hierarchy, no pretense, where everyone in the room is working toward the same thing: getting you better, in the friendliest way possible.

For Brian, it’s personal:

“HARTZ PT is my life. I’m passionate about what we do, and I’m passionate about our team. I’m truly fortunate to be surrounded by so many amazing people who are committed to our mission — that’s what truly makes HARTZ PT what it is.”
— Brian Hartz, Founder

Twenty-five years later, that spirit runs through all six of our Lancaster County locations.

There’s only so much a website can say. Hear it from Brian and our patients themselves:

 

 

Built on Four Beliefs

💙 Valued Employees

Our team is our greatest strength — so we invest in every employee’s growth and well-being.

🙌 Excellent Patient Care

One-on-one care with the same PT team every visit, built on hands-on therapy and lasting results.

 

⭐ Quality Customer Service

A warm, welcoming environment where every patient is treated with kindness and respect.

🤲 Community Service

Giving back isn’t just encouraged here — it’s who we are.

 

For 25 years, Lancaster County has voted us among its top choices for physical rehabilitation in the LNP Readers’ Choice Awards — an honor we don’t take lightly. Your recovery is, and always has been, our first priority.

Our Mission

HARTZ Physical Therapy is committed to unparalleled outcomes and outstanding service for our patients, real opportunities for our team to grow, and giving our time, talent, and resources back to the community we call home.

Our Philosophy→ 

HARTZ has given my life back to me. I’m able to walk, run, play — do things I couldn’t do for months — with strength, confidence, and balance. I feel like a family here, of people who really care.”Joan, HARTZ PT Patient

Meet the Team

The people behind your care are the whole reason it feels like this. Get to know them.

Meet Our Team →

Looking for a specific service?

From orthopedics to aquatic therapy to neurological rehab, we’ve got you covered.

Explore all our services →

Explore More

With a focus on these 4 main goals, Brian has built HARTZ PT to include 6 clinics in Lancaster County.  With a reputation for excellent patient care, we are grateful to have been recognized as Lancaster County’s Choice for physical rehabilitation for 25 years in a row through the Lancaster Newspaper’s Readers’ Choice Awards.

Our dedication to your experience is unwavering: you — and your recovery — are our first priority. We invite you to Experience the Difference with us!

Our Mission

HARTZ Physical Therapy is committed to providing unparalleled outcomes and outstanding customer service to our patients, opportunities for professional and personal growth for our staff members, and contributions of time, talent, and resources to our surrounding community.

Why choose HARTZ Physical Therapy?

  • You’ll see the same therapist team every visit — no rotating strangers, just one team who knows your story.
  • Real one-on-one time — unhurried appointments with room to ask questions and actually be heard.
  • Same-day and direct-access appointments — in many cases, no doctor’s referral needed to get started.
  • Board-certified Orthopedic Clinical Specialists on staff — some of the most advanced credentials in the field.
  • Six convenient Lancaster County locations — quality care close to home, wherever you are in the county.
  • 25+ years of proven results — and a community that’s voted us their favorite year after year.

Testimonials

"I was at other PT facilities (four!). Simply not comparable to Hartz, where the team that feels like family and I get full attention to my individual needs with the programs tailored to me and my specific needs. To Brian Hartz – Great Leadership!"

Dan, Lititz Office Patient

“I’ve had a herniated disc for 13 yrs and have seen quite a number of PTs. Hartz is by FAR Superior to any others in the area. They are patient, caring and they listen to what you have going on. Couldn’t ask for better. Keep up the awesome work!”

Andy, Lititz Office Patient

"I chose Hartz Physical Therapy because of its convenient location, but I have been very pleased with the quality of their treatment and their professionalism. Having had physical therapy at other venues previously, I am impressed by how personable the entire Hartz staff is to their clients. I have received phenomenal care through three rounds of physical therapy at HARTZ PT."

Phyllis, Lancaster West Office Patient