Hours
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Monday:
7:00am - 6:45pm
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Tuesday:
8:00am - 6:30pm
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Wednesday:
7:00am - 1:00pm
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Thursday:
9:15 - 6:45pm
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Friday:
7:00am - 3:30pm
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Sat/Sun:
Closed
Welcome to our Lancaster-East Office
Welcome to HARTZ Physical Therapy – Lancaster East
At the heart of the city and the heart of your recovery.
At HARTZ Physical Therapy, our Lancaster East office brings expert care and personalized treatment plans right to the edge of downtown, with the added convenience of free on-site parking. Whether you’re recovering from surgery, managing chronic pain, or looking to regain strength and mobility, our skilled team is here to guide you every step of the way.
In addition to orthopedic care, we’re proud to offer a full spectrum of specialty services, including aquatic therapy, geriatric care, and pre- and post-surgical rehabilitation, all designed to help you feel better, move better, and live better.
Take a look around our clinic, meet our compassionate therapists, and see why generations of patients have made HARTZ their first choice for physical therapy in Lancaster.
Meet Our Staff at Lancaster East
Right Where You Need Us
Our office at 804 New Holland Avenue in Lancaster is super convenient—right off Route 30 and close to Lancaster City. It’s easy to get here from nearby neighborhoods or by public transportation. We’re tucked just behind Turkey Hill, with plenty of private parking to make your visit hassle-free.
What to Expect When You Arrive
When you arrive at HARTZ Physical Therapy, we’ll greet you with a smile and help with any questions. For your first visit, try to come about 15 minutes early to fill out some paperwork. Don’t forget your insurance card, ID, doctor’s note (if you have one), and any forms you’ve already done. After that, please try to arrive a few minutes before your appointment so we can keep everything running smoothly for you and all our patients.
If you’re bringing a caregiver or driver, they can relax in our comfortable seating area while you’re in therapy. If you need to cancel, just give us a heads-up as soon as you can. We do charge $50 if cancellations happen less than 24 hours before the appointment, but we’ll work to get you rescheduled quickly. Sticking with your appointments really helps you get better faster!
Prefer Privacy? We’ve Got You.
At our Lancaster-East office, we have five private rooms to help you feel comfortable and at ease. We usually use them for first visits & evaluations, but if you’d rather continue your treatment in a private space, just let us know—we’re happy to make it work.
Let the Sunshine In—And the Healing Begin
With soaring ceilings and sunlight pouring in through six skylights, our main therapy space feels more like a studio than a clinic. It’s open, bright, and full of the equipment you need to crush your recovery goals. There’s plenty of room to move, stretch, and get stronger—with our team cheering you on every step of the way.
A Little Extra Space for Specialized Care Upstairs
Our 5,500-square-foot Lancaster-East office also includes a smaller upstairs gym—perfect for more focused therapy sessions. This open, airy space is used for specialized services like PT BikeFit appointments and includes extra therapy equipment to support your goals. Plus, a fun collection of Amy Hartz’s travel photography adds a little personality to the room!
Make Waves in Your Recovery
Looking for something a little different? Our aquatic therapy program is a fun and effective twist on traditional rehab—no swimming skills required! The pool stays a cozy 89–92°F, making it perfect for all ages and fitness levels. Whether you’re recovering from an injury, managing pain, or just getting started on your wellness journey, we’ve got you covered.
With water depths from 3 to 5 feet, our aquatic therapist can tailor each session to YOUR needs using a mix of aquatic equipment and gentle resistance. We can even turn on a water current to help strengthen specific muscles. And when you’re done? Private changing rooms with showers make it easy to refresh and head off to your next stop.
LINK: To services/aquatic therapy
We’re all about teamwork—and that includes you.
Our friendly, team-based approach creates a fun, supportive environment where you can feel comfortable and confident. You’ll receive one-on-one care at every visit, ensuring consistency and personal attention throughout your journey. With the right atmosphere and personalized support, we’ll help you stay motivated and reach your goals.
Why HARTZ PT?
It’s important to remember that you have a CHOICE where you go for PT and we promise you will see that Physical therapy is DIFFERENT at HARTZ PT.
- We are LOCALLY-OWNED & INDEPENDENT which means we prioritize patient well-being over profits, resulting in a better patient experience and you pay less out of pocket than at hospital-owned clinics.
- Here you will work with the SAME THERAPIST TEAM each visit; this consistency of care results in better outcomes.
- Research shows that quick access to care gets you back to doing what you love faster! We can see you within 24 – 48 HOURS and a physician’s referral is NOT necessary.
- PT should NOT be like a three-ring circus with your therapist juggling 3-4 patients at a time. At HARTZ PT you get ONE-ON-ONE care during well-spaced appointments so our focus is entirely on YOU & YOUR care.