Lancaster East Testimonials

Patient Experiences That Speak for Themselves

Testimonials

"Hartz is far and away the best physical therapy that I have had. They provide excellent individualized attention to progress and they work with you to establish the best plan of care. They are all capable, engaged, and proactive when it comes to patient care. I have made incredible progress and I attribute that the abilities and effort of the staff. Highly recommend."

Jill, Lancaster East Patient

"We had a great experience here! My son worked with Daulton and he was wonderful. He was very conscientious and made my son (13 yrs) feel comfortable right away. Daulton went above and beyond for us. He was great with follow-up and also with creating a plan for my son’s return to the sport he plays. I would highly recommend!!"

Beth C., Ephrata Office Patient

“Brian Hartz has carefully put together an organization of fully-capable, like-minded/like personalities that are reflected from their receptionists up to the PT’s … they mimic Brian’s dedication to patient care. I’m currently going to their Lancaster East facility. It’s their newest location and has an outstanding staff on hand.”

Bob, Lancaster East Office Patient

I have been taking aqua therapy for over a year. The heated pool is soothing for muscle aches, and makes exercising much easier. A hydraulic chair makes it possible to lift me in and out of the pool. Daulton, Niki and Kelli are caring, professional, and made me feel like family!"

Brian, Lancaster East Patient

"I was experiencing some lower back pain due to pregnancy. Daulton explained why and how the pain got triggered. He and his team customized a series of exercise for me to work on the muscle that support baby weight. Honestly I didn't have a high expectation. I'd be satisfied if the pain doesn't get worse as my weight increases. So I was really surprised when the pain completely went away. I'm still practicing the exercise they recommended and will continue to doing so. I'm so happy that I found them and gave it a try. They are well knowledged. Definitely recommend them to other people."

Chen, Lancaster East Patient

"Brianna Polites provided excellent therapy. At each session she was gauging my progress and adjusting the therapy accordingly. I left each session with clear written and video instructions showing the exercises I could do at home to assist in my recovery. She was pleasant and professional and I would recommend her highly."

David, Lancaster East Patient

"The therapists and staff at HARTZ Physical Therapy are always professional and really care about their patients. The environment is friendly and clean and you really feel valued as a patient. I highly recommend them to anyone looking for a physical therapist. I have made a lot of progress since working with them. They are a pleasure to work with!"

Julie S., Lancaster East Office Patient

"Beth and Nikki are absolutely amazing physical therapists. I can’t imagine how they could be better. I love the whole atmosphere at Hartz on New Holland Avenue. Somehow the team there creates such a friendly and welcoming environment. I always feel respected and that my physical problems are being handled with care and wisdom."

Kathy - Lancaster East patient

"I appreciated my time doing knee rehab with Beth & Niki at the Lancaster East location. Not only did my knee improve but Beth made sure that by discharge I had a home program in place that I was comfortable with. She really went the extra mile to personalize my therapy program & make sure that my exercise form was correct. Sessions at the center never felt rushed & everyone was very positive & supportive."

Mary Jo, Lancaster East Patient

"If I could give more than 5 stars, I would! Wonderful staff! My treatment team had so much knowledge and optimism for recovery. Such a professional and very kind and caring. Completely healed my elbow tendonitis. Top notch healing at this facility!"

Steph, Lancaster East Office Patient

"Aquatic therapy Help decrease my low back pain and improve my golf game. The office was very friendly from Kelly at the front desk and Beth’s initial evaluation, to Wendy in the pool."

Trent - Lancaster East patient

"Love Hartz Physical Therapy!! Always get the outcome I expect. Stronger and pain free. The therapists know their business. I love Beth and Wendy. All are great. Very family oriented."

Wilma - Lancaster East patient