Remote Therapeutic Monitoring (RTM)

Care That Continues Between Your Visits

Your Recovery Doesn’t Stop When You Leave Our Office.

remote therapeutic monitoringHere’s the thing about our patients: we miss you between visits. Remote Therapeutic Monitoring gives us a way to check in on you more often, cheer on your progress, and be there for you on the days you’re not in our office.

Your in-person appointments are still the heart of your recovery at HARTZ PT. But a lot of your progress happens at home, and now your therapy team can be part of that too.

With a simple app on your smartphone, tablet, or computer, you’ll log your home exercises, your pain levels, and how you’re moving. Your therapist reviews what you share and checks in with you regularly. That way we can help you keep making steady progress, and step in early if something isn’t going well.

RTM is available to eligible Medicare patients at all six of our Lancaster County offices.

What is Remote Therapeutic Monitoring?

Remote Therapeutic Monitoring (RTM) is a Medicare-covered service that lets your physical therapist track your home exercises, pain, and progress through an app between visits, so they can adjust your care without waiting for your next appointment.

How It Works

  1. We get you set up. At your appointment, we’ll help you download the app and show you exactly how to use it. It’s a one-time step, and we’ll make sure you’re comfortable before you leave.
  2. You check in from home. On most days, you’ll spend a few minutes logging your exercises, your pain, and how you’re feeling. That’s it.
  3. Your therapy team reviews your progress. We keep an eye on what you send in, so we can see how your recovery is going without waiting for your next visit.
  4. We stay in touch. At least once a month, your therapist will connect with you for a quick virtual check-in by phone or video. It’s a chance to talk about how things are going at home, answer your questions, and adjust your plan if needed, so you get even more out of your in-person visits.

Why It Helps

  • Catch problems early. If your pain flares or your progress stalls, we’ll know sooner and can act before it becomes a bigger setback.
  • Adjust your plan sooner. No need to wait until your next appointment to change something that isn’t working.
  • Stay on track. Regular check-ins help you keep up with your exercises and get more out of your therapy.
  • Stay connected. Your therapist is with you between visits, not just during them.

It’s Your Choice

Taking part in RTM is completely voluntary. It won’t change any of the other care you receive from us, and you can stop whenever you’d like. Just let us know.

Your Privacy

Everything you share through the app is private and protected under HIPAA. Only your care team sees it, and it’s used only to support your treatment.

What You’ll Need

  • A computer, smartphone, or tablet with an internet connection
  • A few minutes on most days to log your progress

Frequently Asked Questions


What is Remote Therapeutic Monitoring?

RTM lets your therapy team support your recovery from home. You log your exercises, pain, and movement in a simple app, and your therapist reviews it and checks in with you regularly between appointments.

Who is eligible for RTM?

RTM is currently offered to eligible Medicare patients receiving physical therapy at HARTZ PT. Ask your therapist whether it’s a good fit for your recovery.

Does RTM replace my in-person visits?

No. Your in-person appointments remain the heart of your care. RTM supports your progress in the days between them.

How much time does it take?

Just a few minutes on most days to log your exercises and how you’re feeling, plus a short virtual check-in with your therapist at least once a month.

Do I need to be good with technology?

Not at all. We’ll help you download the app at your appointment and walk you through it until you’re comfortable. If you have a computer, smartphone, or tablet with internet, you’re all set.

Is my information private?

Yes. Everything you share through the app is protected under HIPAA, seen only by your care team, and used only to support your treatment.

Can I stop using RTM?

Yes, anytime. Participation is voluntary, and stopping won’t affect any other care you receive from us.

Does Medicare cover RTM?

[CONFIRM WITH BILLING: coverage and any coinsurance/deductible details.] Our administrative team is happy to review your benefits and answer questions before you begin.

If you have any questions about Remote Therapeutic Monitoring, please call your favorite HARTZ PT office.

Lititz | 717.625.2228
Lancaster-East | 717.396.7766
Lancaster-West | 717.735.8880
Ephrata | 717.738.0004
Mount Joy | 717.492.8708
Manheim | 717.844.6500