Join Our Family: Front Desk Coordinator
At HARTZ Physical Therapy, we believe in more than just providing exceptional care—we’re committed to creating a welcoming environment where every team member feels valued and supported. As an independent, family-owned clinic, we take pride in treating our patients and staff like family. If you’re looking to be part of a team that prioritizes personal connections and professional growth, we’d love to hear from you.
About the Role
We’re seeking a compassionate and organized Full-Time Front Desk Coordinator to join our team at our Lititz, PA clinic. In this role, you’ll be the first point of contact for our patients, helping them feel at ease and ensuring their experience is seamless from start to finish.
Key Responsibilities:
- Warmly greet patients upon arrival and assist with check-in/check-out processes
- Manage multi-line phone systems and schedule appointments with care
- Verify insurance information
- Collect copayments and assist with billing inquiries
- Maintain a tidy and organized front office environment
- Collaborate with our team to support daily operations
- Availability for up to 2 evenings per week (until 6:45pm)
What We’re Looking For:
We value individuals who bring positivity, initiative, and a team-oriented mindset. If you have:
- A customer-service-oriented attitude with a friendly demeanor
- Strong multitasking abilities and proficiency in Microsoft Word and Excel
- A high school diploma (required); medical office experience (preferred)
- A genuine interest in contributing to a supportive and dynamic team
Then you might be the perfect fit for our clinic!
Why Choose HARTZ Physical Therapy?
Competitive Pay: $18–$22/hour, based on experience and need for benefits
Comprehensive Benefits: Health insurance (company-paid at 73–100% depending on plan selected), dental/vision coverage, Paid Time Off, 7 paid holidays
Retirement Plan: 3% employer contribution after 1 year of service
Team-Oriented Environment: Employee team-building trips and training days
Community Engagement: Opportunities to participate in charitable events and give back to the community
On the Job Training and Onboarding: We offer a full 3-4 week onboarding and training period to ensure new employees feel qualified and supported to succeed in their new role.
How to Apply:
To apply, please submit your detailed resume. Please include a short cover letter with your application—this helps us get to know you better and speeds up our hiring process. You may wish to include in your cover letter:
- Detailed explanation of previous experience and specific skillsets you have that will be utilized in this position.
- Short-term and long-term career goals.
- Your strengths and personal interests, both within and outside the clinic.
Please email cover letter and resume (in word or pdf format) to ahartz@hartzpt.com