HARTZ PT Lancaster East

Award-Winning, Personalized Care — Just Minutes from the City

Hours

  • Monday:

    7:00am - 7:30pm

  • Tuesday:

    8:00am - 5:00pm

  • Wednesday:

    7:00am - 3:30pm

  • Thursday:

    10:00am - 7:30pm

  • Friday:

    7:00am - 3:30pm

  • Sat/Sun:

    Closed

Welcome to our Lancaster-East Office

Welcome to HARTZ Physical Therapy – Lancaster East

At the heart of the city and the heart of your recovery.

At HARTZ Physical Therapy, our Lancaster East office brings expert care and personalized treatment plans right to the edge of downtown, with the added convenience of free on-site parking. Whether you’re recovering from surgery, managing chronic pain, or looking to regain strength and mobility, our skilled team is here to guide you every step of the way.

In addition to orthopedic care, we’re proud to offer a full spectrum of specialty services, including aquatic therapy, geriatric care, and pre- and post-surgical rehabilitation, all designed to help you feel better, move better, and live better.

Take a look around our clinic, meet our compassionate therapists, and see why generations of patients have made HARTZ their first choice for physical therapy in Lancaster.

“Brian Hartz has carefully put together an organization of fully-capable, like-minded/like personalities that are reflected from their receptionists up to the PT’s … they mimic Brian’s dedication to patient care. I’m currently going to their Lancaster East facility. It’s their newest location and has an outstanding staff on hand.”

Bob, Lancaster East Office Patient

"The therapists and staff at HARTZ Physical Therapy are always professional and really care about their patients. The environment is friendly and clean and you really feel valued as a patient. I highly recommend them to anyone looking for a physical therapist. I have made a lot of progress since working with them. They are a pleasure to work with!"

Julie S., Lancaster East Office Patient

"If I could give more than 5 stars, I would! Wonderful staff! My treatment team had so much knowledge and optimism for recovery. Such a professional and very kind and caring. Completely healed my elbow tendonitis. Top notch healing at this facility!"

Steph, Lancaster East Office Patient

"Hartz is far and away the best physical therapy that I have had. They provide excellent individualized attention to progress and they work with you to establish the best plan of care. They are all capable, engaged, and proactive when it comes to patient care. I have made incredible progress and I attribute that the abilities and effort of the staff. Highly recommend."

Jill, Lancaster East Patient

"Brianna Polites provided excellent therapy. At each session she was gauging my progress and adjusting the therapy accordingly. I left each session with clear written and video instructions showing the exercises I could do at home to assist in my recovery. She was pleasant and professional and I would recommend her highly."

David, Lancaster East Patient

"I appreciated my time doing knee rehab with Beth & Niki at the Lancaster East location. Not only did my knee improve but Beth made sure that by discharge I had a home program in place that I was comfortable with. She really went the extra mile to personalize my therapy program & make sure that my exercise form was correct. Sessions at the center never felt rushed & everyone was very positive & supportive."

Mary Jo, Lancaster East Patient

I have been taking aqua therapy for over a year. The heated pool is soothing for muscle aches, and makes exercising much easier. A hydraulic chair makes it possible to lift me in and out of the pool. Daulton, Niki and Kelli are caring, professional, and made me feel like family!"

Brian, Lancaster East Patient

"I was experiencing some lower back pain due to pregnancy. Daulton explained why and how the pain got triggered. He and his team customized a series of exercise for me to work on the muscle that support baby weight. Honestly I didn't have a high expectation. I'd be satisfied if the pain doesn't get worse as my weight increases. So I was really surprised when the pain completely went away. I'm still practicing the exercise they recommended and will continue to doing so. I'm so happy that I found them and gave it a try. They are well knowledged. Definitely recommend them to other people."

Chen, Lancaster East Patient

More Reviews on Google

Meet Our Staff at Lancaster East

Right Where You Need Us

Our office at 804 New Holland Avenue in Lancaster is super convenient—right off Route 30 and close to Lancaster City. It’s easy to get here from nearby neighborhoods or by public transportation. We’re tucked just behind Turkey Hill, with plenty of private parking to make your visit hassle-free.

LINK to Google Maps

What to Expect When You Arrive

When you arrive at HARTZ Physical Therapy, we’ll greet you with a smile and help with any questions. For your first visit, try to come about 15 minutes early to fill out some paperwork. Don’t forget your insurance card, ID, doctor’s note (if you have one), and any forms you’ve already done. After that, please try to arrive a few minutes before your appointment so we can keep everything running smoothly for you and all our patients.

If you’re bringing a caregiver or driver, they can relax in our comfortable seating area while you’re in therapy. If you need to cancel, just give us a heads-up as soon as you can. We do charge $20 if cancellations happen less than 24 hours before the appointment, but we’ll work to get you rescheduled quickly. Sticking with your appointments really helps you get better faster!

Prefer Privacy? We’ve Got You.

At our Lancaster-East office, we have five private rooms to help you feel comfortable and at ease. We usually use them for first visits & evaluations, but if you’d rather continue your treatment in a private space, just let us know—we’re happy to make it work.

Let the Sunshine In—And the Healing Begin

With soaring ceilings and sunlight pouring in through six skylights, our main therapy space feels more like a studio than a clinic. It’s open, bright, and full of the equipment you need to crush your recovery goals. There’s plenty of room to move, stretch, and get stronger—with our team cheering you on every step of the way.

A Little Extra Space for Specialized Care Upstairs

Our 5,500-square-foot Lancaster-East office also includes a smaller upstairs gym—perfect for more focused therapy sessions. This open, airy space is used for specialized services like PT BikeFit appointments and includes extra therapy equipment to support your goals. Plus, a fun collection of Amy Hartz’s travel photography adds a little personality to the room!

Make Waves in Your Recovery

Looking for something a little different? Our aquatic therapy program is a fun and effective twist on traditional rehab—no swimming skills required! The pool stays a cozy 89–92°F, making it perfect for all ages and fitness levels. Whether you’re recovering from an injury, managing pain, or just getting started on your wellness journey, we’ve got you covered.

With water depths from 3 to 5 feet, our aquatic therapist can tailor each session to YOUR needs using a mix of aquatic equipment and gentle resistance. We can even turn on a water current to help strengthen specific muscles. And when you’re done? Private changing rooms with showers make it easy to refresh and head off to your next stop.

LINK: To services/aquatic therapy

We’re all about teamwork—and that includes you.

Our friendly, team-based approach creates a fun, supportive environment where you can feel comfortable and confident. You’ll receive one-on-one care at every visit, ensuring consistency and personal attention throughout your journey. With the right atmosphere and personalized support, we’ll help you stay motivated and reach your goals.

We’re excited to see you! Schedule your appointment at our Lancaster East office today!